Visual IVR solutions
Our Visual IVR is easily initiated at the beginning of a call with no need for customers to install anything. Callers can engage with Visual IVR by clicking an SMS link or a push notification in cases where an app is installed.
The visually displayed IVR mirrors and extends a traditional IVR, by directing customers through the existing call-tree branches, and/or creating new self-service options without having to build additional IVR infrastructure.
Save operational cost and strengthen your authentication methods with our strategies to introduce, leverage, & integrate biometrics into your processes. We can enable a variety of authentication methods such as fingerprints, facial identification, drawing patterns, app or website credentials.